Tagged: service

Will Customer Service Suffer from Layoffs? 0

Will Customer Service Suffer from Layoffs?

Subscribe: Apple Podcasts | Android | RSSBrought to you by Citrix’ GotoMeeting – Free 30 day trial – No CC needed: GoToMeeting.com/techpodcasts. You’ve been working at your job for years. You’ve made lots of money for the company and are the most loyal employee they know of. Yet, tough times are ahead and the company decides you are one of the 10% they have to let go to stay afloat. It’s a frustrating thing to have happen, but what are you gonna do? Now let’s flip that: You are at your job and survive the cut, but now you are in the position to take up a part of that person who was laid off. As companies like Intel and Google are looking at trimming the fat, it makes the average consumer wonder – what will our customer experience be without 10% of the workforce?

Did the Geekazine 2008 Predictions Come True? 0

Did the Geekazine 2008 Predictions Come True?

Wow. It was about a year ago I asked for people to send in thoughts as to what to expect in 2008. I also made some Technology predictions. But the real question was – How far off was I? This is actually part 1 of a 2-part story. This first part reviews the predictions I made last year and how far off I was. Part 2 will have this years predictions, including predictions from CEO’s CTO’s TechPodcasters and even a Psychic. So without any further ado, let’s pick apart my idiocy from last year: OLPC will have some growing pains. The first part of OLPC will be the easiest. Maintaining the machines will be the trick. Microsoft coming onboard will muddy the water, but they might be able to do things like offer a better support network to third world countries.

Quote the Geek – Nevermore – Bitstrips 0

Quote the Geek – Nevermore – Bitstrips

It has been a long day. It all started yesterday when we began the process of moving a website to a different server so I could put up the new version of said site. All heck seemed to happen after that. We’ll leave the water heater out of this story, let’s just say I have taken 3 cold showers in the last 3 days. YAY! I have found I not only hit the limit on my website, I went WAYYYY past it. I had to remove 2/3rds of the podcasts just to get under quota. I am not sure what happened – but now I am on the hunt for a service to store the data. Once it finds a new home, I will make all adjustments. For now – Episodes 1-52 of the weekly podcast and the first 24 Quickcasts / 5 min show. are down. So...

BYOC – Personal Computer As a Corporate Machine? 0

BYOC – Personal Computer As a Corporate Machine?

Subscribe: Apple Podcasts | Android | RSSAs a consultant, I use my own equipment all the time. When I get to a specific client, sometimes I am asked to sign a waiver that states I will not take company data. I sign it because I am not going to ruin any relationship by walking out with secrets or customer lists. Data nowadays can be controlled. We at the Quickcast have talked about how that can happen many a time. However, the most important thing in a work environment is to make sure the data stays within the company – even after a person has left. Citrix Systems has given  Employees a bonus payment to buy their own laptop for corporate use. While it does give advantage, could the company lose control of the data? Brought to you by CareerSaver – Download Free Certification Tests.

Is Comcast Trying to Be the Next AOL? 0

Is Comcast Trying to Be the Next AOL?

Subscribe: Apple Podcasts | Android | RSSAudio Podcast Brought to you by CareerSaver.com – Special discount on Training materials if you use code “Geek08”. 1-877-654-2265. Comcast has been riddled in the news lately. Bandwidth caps, overage fees all for simply surfing the internet. However they simultaneously opened Fancast – a Video Download site which won’t go against that cap. They also have Comcast.net, Disney Connection and Rhapsody Player Plus – All within their community. There was another company that tried to keep their members contained within their virtual fence. That company was AOL.  However, AOL has been opening up for all to use. Still, I have to ask the question: Is Comcast becoming the next AOL?

What if Microsoft went Open Source? 0

What if Microsoft went Open Source?

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSSOpen Source seems to be a growing movement. Not everything is part of the “GNU General Public License” though.  Some have even gone as far to make their own Public License standard. Microsoft does have some Open Source to them, but what would happen if they took their Operating System to that standard? Would people accept the Microsoft OS, or would they finally make the switch to Linux? Brought to you by CareerSaver.com – 25% off Training materials if you use code “Geek08”.

Episode 48 – 8-27-08 – Coffee Leaves and Cameras 1

Episode 48 – 8-27-08 – Coffee Leaves and Cameras

Subscribe: Apple Podcasts | Android | RSSInterview with John Hartman – Coffee and customer service – Good websites for News – Looking for a Flip Video Camera – Leaves are turning brown… Try GoToMeeting free for 30 days – No CC needed: GoToMeeting.com/techpodcasts. Get IT Certified – Careersaver.com – SPECIAL!! THIS WEEK ONLY 35% off with Code “Geek08” 877-654-2265 Hotline – 608-205-4378 – geekazine (at) gmail.com Download the show Subscribe: Zune – iTunes – TechPodcasts – Blubrry

DigGoogle – What Google Can Gain if They Buy Digg 3

DigGoogle – What Google Can Gain if They Buy Digg

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSSDigg grew to a powerhouse site in a very short time. The Popular News Aggregator service continues to be a great place for people to not only read news, but also contribute to what they think is news. Alexa reports that Digg has been fluctuating around the top 100 to 150 sites being viewed. 52.5% of those viewers are in the US. The rumor mill is stirring up again that Google has put interest in buying Digg. TechCrunch reports that the “Rumor” is Digg will be selling for $200 million although CEO Jay Adelson denies it. Will this be a good deal for Digg, or can they grow and survive on their own? Digg started in 2004 by Kevin Rose, Own Byrne, Ron Gorodetzky and Jay Adelson. The idea was to aggregate news items and...

Episode 43 – 7-23-08 1

Episode 43 – 7-23-08

Subscribe: Apple Podcasts | Android | RSSDrum work – New 5 min segment – Thanks to Slashdot Review for the Plug – Email Try GoToMeeting free for 30 days – No CC needed: GoToMeeting.com/techpodcasts. Buy an iMac – Apple.geekazine.com Get IT Certified – Careersaver.com – 25% off with Code “Geekazine” 877-654-2265 Hotline – 608-205-4378 – geekazine (at) gmail.com Download the show Subscribe: Zune – iTunes – TechPodcasts – Blubrry

Fakes on the Internet 1

Fakes on the Internet

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSS Fakes. Throughout time we’ve had to deal with those who want to pass something off as an original. Sometimes we are not fooled. Other times we go years thinking that it’s the real thing until some new technology tells us different. In the last week I’ve seen many fake photos of different items – most notably the Large GPS picture and Windows 7 screenshots. There is even a video out there that supposedly displays Windows 7 functionality. While impressive, it makes me wonder if someone is trying to pass these off to make a quick buck?

It’s the End of the DVD As We Know It (and I Feel Fine) 0

It’s the End of the DVD As We Know It (and I Feel Fine)

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSSThat’s great, it started with video tapes, movies in the home at 8, Lenny Bruce is still not afraid. I remember when we got our first VCR. It was a Betamax and we had some of the coolest movies. Of course, the Beta went the way of the do do bird. Then it was VHS. Come and almost gone. Now it’s the DVDs turn. Earlier in the year the big question was “Who was going to replace DVD’s: HD DVD or Blu-Ray?” Now we know that answer – but does it matter? Blu-Ray players really haven’t been selling like hotcakes and if you have one, you know that it’s not the fastest thing on the planet. The ultimate irony is that Sony owned Beta and lost to VHS. Now Sony won with Blu-Ray, but will...

Do We Need Comcast to Cap Bandwidth Usage? 0

Do We Need Comcast to Cap Bandwidth Usage?

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSSIt would be interesting to see how much bandwidth I go through a month. Uploading shows, ustream channel, downloading software updates and media content.  All of it legally. There are some that decide to use their internet connection without abandon. They download movies, music and computer programs without legally paying for it. I have seen many downloading 4 to 5 items at a time, which at gigabytes at a pop, it’s a lot of data that passes through. And with programs like bittorrent, not only does it download the items, but it turns your computer into a “Seed” in which others can use to pull from. Comcast is working on a model to cap bandwidth per month. For some it won’t be noticeable. For the internet Zealot, they might find it tougher to work and...

Webware 100 Winners – Who won, and what’s new. 0

Webware 100 Winners – Who won, and what’s new.

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSSWeb Apps.  Can we live without them anymore? What did we ever do without them? Webware put out it’s top 100 and we’re going to go through them and see what was good, what was bad, and what was… well, you know.. Webware is a site dedicated to watching what is popping up out on the internet. Any application that a web developer puts out will be checked out and reported on by this organization. It’s a good thing, too. There are so many out there, it’s tough to keep up. On April 21st, Webware put out the list of the top 100 apps. There were ten categories, each with ten winners. There were 5000 nominees, and 300 apps were chosen as finalists. Over 1.9 million votes were cast to dwindle this list down to...

Customer Service – How Social Networking makes the job that much harder. 0

Customer Service – How Social Networking makes the job that much harder.

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSS*Updated 03-13 -08. See Below Snafu.  Freedictionary.com defines it as “A chaotic or confused situation”. The word SNAFU is an acronym, in which most of it I cannot decode here, so I’ll fudge it a bit. Situation Normal All Fouled Up. If you were to go through a snafu a few years ago with a company, you would most likely grumble to your friends and family and then move on – Little impact on that. However, in this day and age, a Snafu can really come back to hurt. With Social Networking rising 47 percent year to year (according to Nielsen Netratings), this can really give companies a tough time if problems arise. But still, can social networking cause a company hardship because of a single or series of transactions?

We’re Closed – When Sites and Services like Stage 6 end. 0

We’re Closed – When Sites and Services like Stage 6 end.

Subscribe: Apple Podcasts | Android | RSS Subscribe: Apple Podcasts | Android | RSSOink, Wikileaks, Stage 6, MisicBrigade and Yahoo Music. What do all of these items have in common, well, they all are or will be shutdown. The internet grows daily – new websites start, and new websites fall.  Sometimes you can pick up the pieces and turn it into a profit, sometimes it’s just a name in the dust. On Monday, DivX Stage 6 – a popular video website and used to pirate a lot of videos, has decided to close it’s doors on Feb 28th. The site let users upload their favorite videos to share. Some of them were legal, home-made videos. Others were pirated movies and television series. You could watch them right there, or you could download them and watch them later – considering if you had installed the DivX codecs. –Hear the...

New Phone number – 608-205-4378

New Phone number – 608-205-4378

After careful concideration and because of NetZero discontinuing their service, Geekazine has therefore had to switch phone numbers. The new number to geekazine is 608-205-4378. This is hosted by GrandCentral, a subsidiary of Google.

Contest Rules

Contest Rules

Geekazine Giveaway Rules Official Rules The following are standard rules in any Geekazine contest. Unless otherwise stated in the individual contest, these rules will serve as a base. If you have any questions, feel free to contact me @geekazine Geekazine contests do not require a purchase to enter (unless otherwise stated). Eligibility: Geekazine Giveaways are open only to individuals who are legal residents of the fifty (50) United States (including the District of Columbia) and are 13 years of age or older. Employees of Geekazine are not eligible. Subject to all federal, state and local laws and regulations. Void in Puerto Rico and where prohibited by law. Agreement to Official Rules: Participant entry constitutes entrant’s full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon fulfilling all requirements set forth...

Jeffrey Powers 0

Weekly Roundup 1 – Will Android beat Godzilla, Mothra?

I am reminded of the old Godzilla movies when I hear “Android”. But in all reality, this is not much different. We just don’t see a cardboard city get demolished by 3 guys dressed in costumes. Google has given themselves not only a humungous undertaking in aquiring Android, but also a new buzzword that has been passed back and forth many times in the last few weeks. Since it’s silent aquisition back in August, the news has been anything but ‘quiet’. Companies getting on the bandwagon, putting in the hours to make this thing a success. But the real question is – Is this something that the massess want, or will this become another piece of diregarded technology. It’s safe to say that everyone wants a phone that can do more than take phone calls. Text messaging has become more viable way of communicating. According to www.cellsigns.com, 79% of the...

ABOUT 0

ABOUT

About Geekazine Geekazine has been an online podcast and smaller news source since 2007. Geekazine primarily covers consumer technology and music technology, along with Enterprise tech, car tech, geek culture articles, and AR/VR. Most articles contain video, which can also be seen at YouTube.com/Geekazine. Geekazine receives 80,000 monthly unique visitors, with around 50,000 social media views, and over 11,000 YouTube subscribers. About Jeffrey Powers Podcasting & videocasting since 2007, Jeffrey Powers interviews, reviews and discusses with industry leaders. Jeffrey Powers twitter – @geekazine – Geekazine Facebook – Geekazine Google+ Copyright, Other Legal Information Geekazine is copyright 2017, JMP Enterprise. Shows “Morning Geeks!”,  and “Day in Tech History” are trademarks of Geekazine.com and Jeffrey Powers. Contact Information: 5204 Manitowoc Pkwy Madison WI 53705 Additional address information will be sent upon request. Please email geekazine [at] gmail.com or call 608-205-4378 for more information. Interviews: Geekazine will conduct interviews at any time the Interviewee...

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Geekazine Weekly Podcast #2 10-10-07

Subscribe: Apple Podcasts | Android | RSS Show #2 Notes – 10/10/07 Length: 41:20 Nobel Prize Awarded for Hard Drive Pioneers Top Ten Strategic Technologies Seagate Hybrid Drive Vista and XP Service Packs Due Out… Next Year… Linux Wants Open BIOS Right Side or Left? NIN dumps Their Label RIAA – 1, Family – 0… Literally. Radios at Work Rhapsody On TiVO LINUX – The Preferred Server of Phishers 10 Years of Slashdot Invisibility Cloak? Stop Snoring Pillow Precision Butter Cutter? Links To Note: http://web.archive.org

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